Gorgias
$600/yr
58% less than Chatbase
Chatbase vs Gorgias
Price, free plan and alternatives, side by side
The comparison in short
- Chatbasehas a free plan
- Gorgiasno free plan
Chatbase
With trade-offs
multi-day for one web agent; multi-week for the platform
On price, Gorgias wins. To start without paying, Chatbase has a free plan. If you would rather build it, Chatbase is the simplest to rebuild.
Side-by-side comparison
| APPLICATION | ChatbaseCustomer support | GorgiasCustomer support |
|---|---|---|
| Monthly billing | $150/mo$150Standard | $60/mo$60Basic |
| Per year | $1,440/yrannual plan · −20% | $600/yrannual plan · −17% |
| Billing model | Flat subscription | Flat subscription |
| Free tier | 1 agent; 50 message credits/month; 1 MB training data; 1 member; agents deleted after 14 inactive days | no free tier (7-day trial; no card; all features available during trial) |
| Additional costs | Auto-recharge message credits cost $40 per 1,000 and do not expire; each extra agent costs $300/year; removing Chatbase branding costs $1,188/year. | Ticket overages are $0.40 each on Starter/Basic, $0.36 each on Pro/Advanced, and custom on Enterprise. AI Agent costs $1.00 per resolved interaction monthly or $0.90 annually, and each AI interaction also consumes a helpdesk ticket; AI overage is $1.50. Voice and SMS are paid add-ons, and applicable sales tax is extra. |
| Can you rebuild it? | With trade-offsmulti-day for one web agent; multi-week for the platform | Worth subscribingclosest consolation build: one sitting |
| Free alternatives | ||
| Checked on | 10/20/2026 | 10/20/2026 |
| Buy on the official site | Buy View app page | Buy View app page |
The free plan compares up to 2 apps. Pro compares up to 4. See plans →
Also compare with
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Prices from each app’s latest check; confirm on the official site before buying.