Chatwoot Cloud vs Front

Price, free plan and alternatives, side by side

The comparison in short

Cheapest per year

Chatwoot Cloud

$228/yr

24% less than Front

Who has a free plan
  • Chatwoot Cloudhas a free plan
  • Frontno free plan
Easiest to rebuild

Chatwoot Cloud

With trade-offs

multi-day

On price, Chatwoot Cloud wins. To start without paying, Chatwoot Cloud has a free plan. If you would rather build it, Chatwoot Cloud is the simplest to rebuild.

Side-by-side comparison

APPLICATIONChatwoot CloudCustomer supportFrontCustomer support
Monthly billing$19/moStartups$25/moStarter
Per year$228/yr$300/yr
Billing modelPer personPer person
Free tier2 agents; 500 conversations/month; live chat only; 30-day data retentionno free tier (14-day Professional trial; no credit card required)
Additional costsExtra Captain AI credits cost $20 per 1,000 and are non-refundable. 'Unlimited' conversations are governed by fair use; video/voice support on Enterprise requires 20+ agents.Starter and Professional AI add-ons: Copilot $20/seat/month, Smart QA $20, Smart CSAT $10, QA+CSAT $25; Autopilot starts at $0.05/conversation. Native WhatsApp adds Meta charges plus a 20% admin fee; API capacity costs $200 per extra 100 requests/minute/month; contracts over $25,000 require paid onboarding.
Can you rebuild it?With trade-offsmulti-dayWorth subscribingclosest consolation build: one sitting
Free alternatives+2+5
Checked on10/20/202610/20/2026
Buy on the official siteBuy View app pageBuy View app page

The free plan compares up to 2 apps. Pro compares up to 4. See plans →

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Total cost over up to 3 years, for your team

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Also compare with

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Prices from each app’s latest check; confirm on the official site before buying.