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Chatwoot Cloud vs Groove

Price, free plan and alternatives, side by side

The comparison in short

Cheapest per year

Chatwoot Cloud

$228/yr

5% less than Groove

Who has a free plan
  • Chatwoot Cloudhas a free plan
  • Grooveno free plan
Easiest to rebuild

Chatwoot Cloud, Groove

With trade-offs

On price, Chatwoot Cloud wins. To start without paying, Chatwoot Cloud has a free plan.

Side-by-side comparison

APPLICATIONChatwoot CloudCustomer supportGrooveCustomer support
Monthly billing$19/moStartups$20/moStandard
Per year$228/yr$240/yr
Billing modelPer personPer person
Free tier2 agents; 500 conversations/month; live chat only; 30-day data retention—
Additional costsExtra Captain AI credits cost $20 per 1,000 and are non-refundable. 'Unlimited' conversations are governed by fair use; video/voice support on Enterprise requires 20+ agents.—
Can you rebuild it?With trade-offsmulti-dayWith trade-offsmulti-day
Free alternatives+2+3
Checked on10/20/202607/31/2026
Buy on the official siteBuy View app pageBuy View app page

The free plan compares up to 2 apps. Pro compares up to 4. See plans →

ProTotal cost over up to 3 years, for your teamWith Pro you see what each app costs over 1, 2 or 3 years for your team size and export the comparison as CSV or Markdown.Unlock with Pro →
Total cost over up to 3 years, for your team

With Pro you see what each app costs over 1, 2 or 3 years for your team size and export the comparison as CSV or Markdown.

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Also compare with

Direct rivals of the apps on this page, from the same category.

Prices from each app’s latest check; confirm on the official site before buying.