LiveChat
$228/yr
24% less than Help Scout
Help Scout vs LiveChat
Price, free plan and alternatives, side by side
The comparison in short
- Help Scouthas a free plan
- LiveChatno free plan
Help Scout, LiveChat
With trade-offs
On price, LiveChat wins. To start without paying, Help Scout has a free plan.
Side-by-side comparison
| APPLICATION | Help ScoutCustomer support | LiveChatCustomer support |
|---|---|---|
| Monthly billing | $25/mo$25Standard | $25/mo$25Essential |
| Per year | $300/yr | $228/yrannual plan · −24% |
| Billing model | Per person | Per person |
| Free tier | Up to 5 users, 1 inbox, 1 Docs site, 100 contacts/month, 10 saved replies, 10 tags, 10 articles, 1 Beacon and 30 days of report history | no free tier (14-day trial; no credit card required) |
| Additional costs | AI Answers is $0.75 per resolved AI session after a 3-month free trial. More than 2,000 proactive-message viewers/month starts at $20. Extra inboxes cost $12/month or $10/month annual; extra Docs sites $24/$20; extra light users $12/$10. Pro has a 10-paid-user minimum. | Price multiplies by paid users. ChatBot.com is a separate product starting at $52/month billed annually; SMS, WhatsApp and several other channels are marketplace integrations and can carry separate provider/usage charges. |
| Can you rebuild it? | With trade-offsmulti-day | With trade-offsmulti-day |
| Free alternatives | +3 | +4 |
| Checked on | 10/20/2026 | 10/20/2026 |
| Buy on the official site | Buy View app page | Buy View app page |
The free plan compares up to 2 apps. Pro compares up to 4. See plans →
Also compare with
Direct rivals of the apps on this page, from the same category.
Prices from each app’s latest check; confirm on the official site before buying.