Freshdesk
$228/yr
24% less than Front
Freshdesk vs Front
Price, free plan and alternatives, side by side
The comparison in short
- Freshdeskno free plan
- Frontno free plan
Freshdesk
With trade-offs
multi-day
On price, Freshdesk wins. If you would rather build it, Freshdesk is the simplest to rebuild.
Side-by-side comparison
| APPLICATION | FreshdeskCustomer support |  FrontCustomer support |
|---|---|---|
| Monthly billing | $19/mo$19Growth | $25/mo$25Starter |
| Per year | $228/yr | $300/yr |
| Billing model | Per person | Per person |
| Free tier | no free tier (14-day Enterprise trial; account is suspended if no paid plan is selected) | no free tier (14-day Professional trial; no credit card required) |
| Additional costs | The 500 included Freddy AI Agent sessions are a one-time account allowance, not monthly; thereafter sessions cost $49 per 100 and expire with the billing cycle. Copilot is $29/selected agent/month, connector tasks $80/5,000, and day passes are $2/$7/$12 by tier. | Starter and Professional AI add-ons: Copilot $20/seat/month, Smart QA $20, Smart CSAT $10, QA+CSAT $25; Autopilot starts at $0.05/conversation. Native WhatsApp adds Meta charges plus a 20% admin fee; API capacity costs $200 per extra 100 requests/minute/month; contracts over $25,000 require paid onboarding. |
| Can you rebuild it? | With trade-offsmulti-day | Worth subscribingclosest consolation build: one sitting |
| Free alternatives | +3 | +5 |
| Checked on | 08/12/2026 | 10/20/2026 |
| Buy on the official site | Buy View app page | Buy View app page |
The free plan compares up to 2 apps. Pro compares up to 4. See plans →
Also compare with
Direct rivals of the apps on this page, from the same category.
Prices from each app’s latest check; confirm on the official site before buying.